The U.S Department of State will no longer issue new passports due to the COVID-19 pandemic and alternately scale back its passport Agency operations.
Americans have been warned by the state department’s issuance of a level 4 advisory which coincided with the release of this directive in Travel + Leisure. It warns all the Americans to avoid international travel and those who are outside the U.S. borders are also been instructed to return home immediately.
According to the recent Passport Divisions’ policy change, those who have already applied to obtain a new passport or passport renewal an existing passport before March 20, 2020, will not be affected in their orders.
Those who have ordered on or before March 19, services will be placed within two to three weeks, door to door according to the commitment. Passports booklets will be made available only for those who qualify the life-and-death emergencies.
These emergencies include a situation like serious illness, injuries or death in their immediate family which will make them travel outside the U.S. Within 72 hours. Passports will be made available to such people only in certain conditions.
They will require providing their passport application and supporting documents, proof of planned international travel (e.g. ticket, reservation or itinerary) along with the life-or-death circumstances.
The documents might include a death certificate, signed letter from a hospital or medical professional, or a statement from a mortuary. All this must be translated into English. To make an appointment at the passport centre in the situation for life-or-death, one must make a call at 1-877-487-2778.
The number belongs to the National Passport Information; one must make a call through Monday to Friday between the hours of 8:00 a.m. till 5 p.m., or on Saturdays from 10:00 a.m. to 3:00 p.m.
You can also make a call on the other passport customer care no. – (202) 647-4000 outside of regular business hours.